Privacy  Policy

Effective Date: July 2025

This Privacy Policy applies to your use of www.cottoecrudoenoteca.com and any associated features or services that link to this policy (collectively, the “Services”). Cotto e Crudo Enoteca (“Cotto e Crudo,” “we,” “us,” or “our”) is committed to respecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and share your information, your choices, and how you can contact us. By accessing or using our Services, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please discontinue use of our Services.

Information We Collect
We collect information from you directly and automatically when you interact with our Services. Some of this information may be considered “personal information” under applicable laws.

Information You Provide to Us
Contact details (e.g., name, email address, phone number)
Reservation and dining preferences
Payment information, when applicable
Feedback or inquiries submitted through forms or email

Information Collected Automatically
When you use our Services, we may automatically collect data about your device and usage, such as:
IP address
Browser type and version
Device identifiers (like cookies or mobile device IDs)
Operating system
Referral URL
Date/time of access
Pages viewed and interactions with content

Cookies and Local Storage
We and our partners use cookies, web beacons, and similar tracking technologies to recognize you, improve your experience, and analyze usage. Cookies may store preferences, session data, or anonymous identifiers. You can manage cookies through your browser settings, but some site features may not function properly if cookies are disabled.

Information from Third Parties
We may receive personal information about you from other sources, such as reservation platforms (e.g., OpenTable), delivery partners, marketing affiliates, and analytics providers.

Social Media and Third-Party Platforms
If you interact with us on social media platforms (e.g., Instagram, Facebook), we may collect information made available via your profile or interactions. These platforms may also collect information about you under their own privacy policies. We encourage you to review their terms and privacy settings.
If you engage with embedded content or log in through a third-party account, that platform may share certain information with us, and your activity may be subject to their privacy practices.

Use of Information
We use the information we collect to:
Provide, personalize, and improve our Services
Communicate with you (e.g., confirmations, updates, offers)
Respond to inquiries or support requestsSend marketing communications (with your consent where required)
Analyze website usage and trends
Protect the security or integrity of our Services
Comply with legal obligations or enforce our terms

Sharing of Information
We do not sell your personal information. We may share your information with:
Service Providers who help us operate our website and marketing programs (e.g., email providers, analytics firms)
Business Partners for co-branded services or promotions
Affiliates or successors in the event of a business merger, asset transfer, or acquisition
Legal or regulatory authorities when required by law or to protect our rights or those of others
Third Parties at your direction or with your consent
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

Your Choices
You have options regarding the information we collect and how we communicate with you.
Email Marketing: You may unsubscribe from promotional emails at any time using the link at the bottom of our messages. Transactional emails (e.g., order confirmations) will still be sent.
SMS/MMS Marketing: If you opt in to text messaging, you may opt out at any time by replying “STOP.” Standard carrier rates may apply.
Cookie Preferences: You can manage cookie settings through your browser or use opt-out tools.

Do Not Track Signals
Some browsers offer a “Do Not Track” feature. Our Services currently do not respond to these signals, as there is no consistent industry standard for handling them.

Third Party Content and Links
Our website may contain links to third-party sites, applications, or services not owned or controlled by Cotto e Crudo Enoteca. We are not responsible for their privacy practices. Once you navigate away from our Services, this Privacy Policy no longer applies. We recommend reviewing the privacy policies of those third parties before providing them with your information. These services may use their own cookies, track your behavior across websites, or combine your data with other sources in ways we do not control.

Data Security
We implement reasonable physical, administrative, and technical safeguards to protect the information we collect. However, no system can be 100% secure. Please use caution when sharing information online.

Services Intended for Adults
Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will post the revised version with an updated effective date. Continued use of our Services after changes are posted constitutes your acceptance of the revised policy.

International Users
If you access our Services from outside the United States, you understand and consent to the transfer and processing of your information in the U.S., which may have different data protection laws than your country.

Contact Us
If you have any questions about this Privacy Policy or your personal information,
please contact:
Cotto e Crudo Enoteca
Email: info@cottoecrudo.com